Crucial Conversations: Tools for Talking When Stakes are High: Tools for Talking When Stakes Are High by Kerry Patterson, Kerry Patterson, Stephen R. Covey

Crucial Conversations: Tools for Talking When Stakes are High: Tools for Talking When Stakes Are High

Kerry Patterson, Kerry Patterson, Stephen R. Covey

256 pages • first pub 2001 (view editions)

nonfiction business self help informative medium-paced
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Foreword by Stephen R. Covey, Author of The 7 Habits of Highly Effective People A PAPERBACK ORIGINAL "Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated n...

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