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220 pages • missing pub info (view editions)
ISBN/UID: 9781403936035
Format: Hardcover
Language: English
Publisher: Palgrave MacMillan
Edition Pub Date: 23 September 2004
Description
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer ...
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Content Warnings
220 pages • missing pub info (view editions)
ISBN/UID: 9781403936035
Format: Hardcover
Language: English
Publisher: Palgrave MacMillan
Edition Pub Date: 23 September 2004
Description
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer ...
Community Reviews
Content Warnings