The Big Book of Customer Service Training Games by Peggy Carlaw, Vasudha K. Deming

Big Book

The Big Book of Customer Service Training Games

Peggy Carlaw, Vasudha K. Deming

224 pages paperback

1 edition

nonfiction business economics informative medium-paced
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Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in th...

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