How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People by Roy Lilley

How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People

Roy Lilley

168 pages • missing pub info (view editions)

nonfiction
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Description

Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool. By understanding the motives and individual behaviours of diff...

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