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240 pages • paperback • 1 edition
ISBN/UID: 9781118609637
Format: Paperback
Language: English
Publisher: Wiley
Edition Pub Date: 26 Aug 2013
Description
Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, ...
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240 pages • paperback
ISBN/UID: 9781118609637
Format: Paperback
Language: English
Publisher: Wiley
Edition Pub Date: 26 Aug 2013
Description
Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, ...