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Book Information
336 pages • hardcover • first pub 2016 • 3 editions
ISBN/UID: 9780062415691
Format: Hardcover
Language: English
Publisher: Harper Business
Edition Pub Date: 29 Nov 2016
Description
In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn't enough to differentiate your business--it needs to be designed for service from the...
Community Reviews
Content Warnings
336 pages • hardcover • 2016
ISBN/UID: 9780062415691
Format: Hardcover
Language: English
Publisher: Harper Business
Edition Pub Date: 29 Nov 2016
Description
In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn't enough to differentiate your business--it needs to be designed for service from the...
Community Reviews
Content Warnings