Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight by Patricia O'Connell, Thomas A. Stewart

Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

Patricia O'Connell, Thomas A. Stewart with Mike Chamberlain (Narrator)

Audiobook edition missing duration info Add in missing duration information • audio • 2016

3 editions

nonfiction business design informative inspiring slow-paced
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Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business expe...

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