Effective Apology: merajut hubungan, memulihkan kepercayaan  by John Kador

Effective Apology: merajut hubungan, memulihkan kepercayaan

John Kador

311 pages paperback

3 editions

user-added

nonfiction business economics
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Politicians apologizing, celebrities needing to apologize, and business leaders failing at the attempt fill today's headlines. In fact, we all have occasion to apologize. But we don't need more apologies, says John Kador. We need more effective on...

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