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ITIL Service Operation by Stationery Office

ITIL Service Operation

Stationery Office

384 pages first pub 2011 (view editions)

challenging emotional reflective medium-paced
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Description

The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications: ITIL Service Strategy, ITIL Service Design, ITIL Service ...

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