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Customer Experience: Future Trends and Insights by S. Walden, Q. Dibeehi, C. Shaw

Customer Experience: Future Trends and Insights

S. Walden, Q. Dibeehi, C. Shaw

199 pages paperback

3 editions

nonfiction business economics
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Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience t...

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