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Book Information
208 pages • hardcover • first pub 2004 • 3 editions
ISBN/UID: 9780743270281
Format: Hardcover
Language: English
Publisher: Free Press
Edition Pub Date: 15 Nov 2004
Description
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. With coauthors J...
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Content Warnings
208 pages • hardcover • 2004
ISBN/UID: 9780743270281
Format: Hardcover
Language: English
Publisher: Free Press
Edition Pub Date: 15 Nov 2004
Description
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. With coauthors J...
Community Reviews
Content Warnings