Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Ron McMillan, Kerry Patterson, Joseph Grenny

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Ron McMillan, Kerry Patterson, Joseph Grenny

304 pages • hardcover • 2013

9 editions

nonfiction business informative medium-paced
mark as owned
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Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues bre...

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