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384 pages • first pub 2020 (view editions)
ISBN/UID: 9781119572763
Format: Hardcover
Language: English
Publisher: Wiley
Edition Pub Date: 19 May 2020
Description
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The ...
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384 pages • first pub 2020 (view editions)
ISBN/UID: 9781119572763
Format: Hardcover
Language: English
Publisher: Wiley
Edition Pub Date: 19 May 2020
Description
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The ...