Difficult Conversations: How to Discuss What Matters Most by Sheila Heen, Douglas Stone, Bruce Patton

Difficult Conversations: How to Discuss What Matters Most

Sheila Heen, Douglas Stone, Bruce Patton

315 pages paperback 1999

20 editions

nonfiction business self help informative medium-paced
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We've all been there: We know we must talk to a colleague, our boss or event a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally ...

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