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108 pages • missing pub info (view editions)
ISBN/UID: 9780124105430
Format: Paperback
Language: English
Publisher: Morgan Kaufmann Publishers
Edition Pub Date: 29 November 2013
Description
Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book beg...
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108 pages • missing pub info (view editions)
ISBN/UID: 9780124105430
Format: Paperback
Language: English
Publisher: Morgan Kaufmann Publishers
Edition Pub Date: 29 November 2013
Description
Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book beg...