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Book Information
170 pages • hardcover • first pub 2010 • 4 editions
ISBN/UID: 9780814415382
Format: Hardcover
Language: English
Publisher: Amacom
Edition Pub Date: 07 Apr 2010
Description
Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the gl...
Community Reviews
Content Warnings
170 pages • hardcover • 2010
ISBN/UID: 9780814415382
Format: Hardcover
Language: English
Publisher: Amacom
Edition Pub Date: 07 Apr 2010
Description
Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the gl...
Community Reviews
Content Warnings