What's Your Golden Goldfish: The Vital Few - All Customers and Employees Are Not Created Equal by Stan Phelps

What's Your Golden Goldfish: The Vital Few - All Customers and Employees Are Not Created Equal

Stan Phelps

196 pages paperback

2 editions

nonfiction business economics medium-paced
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What's Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of profitability is driven by the top 20% of customers and employees. These are simply your "Vital Few." Th...

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