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224 pages • missing pub info (view editions)
ISBN/UID: 9780814417157
Format: Paperback
Language: English
Publisher: Amacom
Edition Pub Date: 14 September 2011
Description
Becoming a great customer service manager requires an intentional focus on skills beyond those required for exemplary customer service. Building off the success of her book Customer Service Management Training 101, author Ren e Evenson shows reade...
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Content Warnings
224 pages • missing pub info (view editions)
ISBN/UID: 9780814417157
Format: Paperback
Language: English
Publisher: Amacom
Edition Pub Date: 14 September 2011
Description
Becoming a great customer service manager requires an intentional focus on skills beyond those required for exemplary customer service. Building off the success of her book Customer Service Management Training 101, author Ren e Evenson shows reade...
Community Reviews
Content Warnings