Zappos Experience by Joseph A. Michelli

Zappos Experience

Joseph A. Michelli

320 pages 2011

1 edition

nonfiction business informative inspiring fast-paced
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Make every day a WOW day for your customers, your staff--and your bottom line!"In your hands is a manifesto on how Zappos completely blew away the standard of delivering a consumer-centric experience and a revolutionary company culture. Joseph hel...

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