Open Mouth, Remove Foot: How to Talk to Anyone & Say the Right Thing at the Right Time by Kimberly Peters, Customer Service Training Institute

Customer Service Training

Open Mouth, Remove Foot: How to Talk to Anyone & Say the Right Thing at the Right Time

Kimberly Peters, Customer Service Training Institute

204 pages paperback

1 edition

nonfiction art
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When it comes to communicating with other people, how we deliver our message is often more important than the message itself. The words we use and the way we speak those words often has a profound impact on how our message is received and understo...

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