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Book Information
240 pages • paperback • first pub 2001 • 57 editions
ISBN/UID: 9780071401944
Format: Paperback
Language: English
Publisher: McGraw-Hill
Edition Pub Date: Not specified
Description
Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation ba...
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Content Warnings
240 pages • paperback • 2001
ISBN/UID: 9780071401944
Format: Paperback
Language: English
Publisher: McGraw-Hill
Edition Pub Date: Not specified
Description
Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation ba...
Community Reviews
Content Warnings